Over the years, we have found the main way to reduce hardness is by installing an ion-exchange system to remove scale-forming calcium and magnesium, and replace it with sodium or potassium ions. Only water that goes through an ion-exchange can be called softened water.

You probably have a lot of questions about how all this works.

How can you really tell if the water in your home is hard?

You just moved in and the water doesn’t seem all that different to you. Maybe a water softener is already in your house and you’re wondering whether it’s getting too old to do a good job. They generally last about 20 years if you have a good quality system and keep it maintained. Newer models are much more energy efficient than old ones and use less water.

How does a water softener work?

Calcium and magnesium ions in water switch places with sodium ions. A very small amount of sodium is added to your water in this process.

The ion exchange takes place inside a tank of small plastic beads referred to as the resin. The negatively charged beads are first bonded to positively charged sodium ions. As water comes into your house and flows past the beads, the sodium ions change places with the calcium and magnesium ions.

When the resin is exhausted, the softener regenerates and exchanges the calcium and magnesium ions for sodium. All excess sodium chloride is rinsed out at the end of the regeneration process which usually happens at night.

If you have a water softener, you usually have two tanks. One tank holds the resin beads; the other has to be refilled every two to three months with salt (pellets or coarse) that you can purchase at a grocery or hardware store.

Do you want to drink softened water?

Some homeowners who want to control their salt intake for health reasons are afraid their salt intake will increase drastically with softened water. But the amount of salt in softened water is very small. If you drink 12 glasses of soft water, you will not consume as much salt as there is in one slice of bread. Most water supplies contain sodium naturally.

Afraid to use softened water in your yard and on your plants?

Water produced by newer water softeners is not harmful to plants. It is best not to water plants and lawns with softened water because of the cost of buying a larger softener and increased operating costs. The loop installed to provide softened water to your house can be constructed so no softened water comes out of your irrigation lines or hose bibs.





  • 5 year full coverage parts and labor warranty
  • Two piece design for maximum durability
  • Demand initiated regeneration saves up to 50% on salt or potassium
  • Various sized brine tanks available to fit in tight spots when needed
  • One piece corrosion resistant valve body; ¾” – 1 – 1 ¼” inlet available
  • 32,000 to 64,000 grain capacity available
  • Refurbished water softeners available
  • Read More about the PATRIOT
  • The Patriot Manual – Owner’s Guide

THE PRESIDENT ( # 1 Selling )

  • 10 year full coverage parts and labor warranty
  • The WS1 runs on a solid-state microprocessor with easy access to the settings on the front panel. There is also a handy manual built into the faceplate, so you can quickly find the information you need without digging around for the paper manual.
  • There are three operation modes: meter immediate, meter delayed, or time clock delayed. You can choose the mode of operation that fits your specific needs.
  • As mentioned above, the double backwash feature helps keep the unit clean and also provides optimum regeneration, which keeps the unit running at peak efficiency.
  • Based on the control valve setting, the WS1 allows for thirty-six pre-programmed regeneration cycles, allowing you to choose the cycle that coincides with your schedule and level of water usage.
  • The WS1 has a 1” porting, which is larger than most water treatment valves, to maximize water flow to your taps.
  • This valve series has a Days Override feature, so you can set the override anywhere from one to twenty-eight days, depending on your water usage.
  • The WS1 has backwash and brining capability for tanks up to 21” in diameter.
  • Downflow/upflow regeneration is utilized to ensure that full softening capacity is attained.
  • System operation and configuration data is stored in non-volatile memory, so the data is not lost when there is a loss of power.
  • Backup using a Coin Cell lithium battery allows for an eight-hour carryover of the time of day. Should you have to reset the time, it is easy to do on the control display.
  • The 12-volt AC adapter allows for easy, safe installation.
  • The intuitive design of the control valve allows for optimal backwash and service rates, increasing efficiency and saving you money.
  • Enjoy years of trouble-free service from pre- or post-treated (soft) water regenerant refill and a reliable, proven DC motor.






Water softener loops are usually installed in the garage or mechanical room. The loops often come out of the pipes in the wall or come up from the pipes under the floor. In some cases, you may find the water softener loop installed outdoors, especially in regions where hot temperatures aren’t an issue.
Many modern day houses are already pre-plumbed with a loop. This is where there is the loop itself, a power outlet and a drain for the waste water (see pic below. If you’re building a home, you should request one. If you’re buying a home, check to see if a loop is already installed and that it also has a drain, and a power outlet .
While some homeowners install their own water softener loop, we recommend hiring a professional. If you do not have a drain or power near the loop it is not a problem we charge an  extra $100.00 to run power and drain those to the proper location.



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